Privacy Policy
How Goga Xpress collects, uses and protects your personal information.
Last updated: 1 January 2025
1. Information We Collect
When you use Goga Xpress services — through our website, WhatsApp, or phone — we may collect the following information:
- Your full name, mobile number and email address when you make a booking or inquiry
- Pickup and drop location details for your trip
- Travel date and time preferences
- Payment information when applicable (we do not store card details)
- Device information and IP address when you visit our website
2. How We Use Your Information
We use the information we collect to:
- Confirm and manage your cab bookings
- Share driver details and trip updates via SMS or WhatsApp
- Send booking confirmations and GST invoices
- Respond to customer service inquiries
- Improve our service quality and website experience
- Send relevant offers and updates (you can opt out at any time)
4. Data Security
We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our website uses HTTPS encryption for all data transmission.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal requirements)
- Opt out of marketing communications at any time
7. Contact Us
For any privacy-related queries or to exercise your data rights, please contact us at:
Email: info@gogaxpress.in
Phone: +91 70962 15555
Address: 609, Ghanshyamnager Society, Zundal, Gandhinagar – 382421, Gujarat, India